Contact us
The ACCESS store team supports order questions, shipping, returns and product guidance for everything sold in the wellness store.
How to reach ACCESS
Email: access@accessghl.com
Mailing address: 12555 Biscayne Blvd #897, Miami, FL 33181
Support hours are Monday to Friday, 9am to 6pm ET. We reply to email within one business day.
Order and shipping support
Email access@accessghl.com with your order number and we will help with tracking, delivery, returns or product questions.
You can also review order status and history in your store account.
Health questions
ACCESS Marketplace is a retail wellness store. Prescription treatments and provider-guided care are handled separately by ACCESS Care.
For medical questions, speak with your own healthcare provider. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
