Shipping & returns
Fast, discreet delivery on every order. Shipping and returns follow the ACCESS shipping and returns policy published on accessghl.com.
View the full ACCESS policy on accessghl.comShipping
Non-prescription orders ship within 1–2 business days with tracking.
Prescription orders ship after provider review and pharmacy processing. Timelines vary by medication and state.
All orders arrive in plain, unbranded packaging.
Returns
Return requests are handled by the ACCESS care team under the ACCESS returns policy. Email access@accessghl.com with your order number to start a request.
For safety and legal reasons, prescription medications cannot be returned or resold.